Professional Staff

Responsibilities:

• Receive and respond to Help Desk calls in a timely manner via the approved Help Desk system.
• Install and troubleshoot individual software applications as needed.
• Image, configure and install computers.
• Maintain and track check-out equipment such as laptops, projectors, mobile devices, etc.
• Assist in audio/visual/computer setup in conference rooms as required.
• Assist in various projects such as new software deployments and hardware upgrades/replacements.
• Provide hands-on support for traditional and VMware View driven virtual workstations.
• Work with outside vendors on equipment repairs as required.
• Assist in support of enterprise messaging, document management, fax, web, anti-virus and spam solutions as required.
• Install and manage Microsoft desktop operating systems including security and service patches as required.
• Support data access and security initiatives.
• Support print servers and services.
• Serve as second tier support for Help Desk questions.
• Responsibilities will vary based on office location.
  
   

Skills & Qualifications

• Strong knowledge of Microsoft Windows desktop concepts and principles.
• Strong interpersonal and communication skills. 
• Ability to work independently and collaboratively with other team members.
• Ability to work well under pressure and prioritize.
• Some travel and after-hours support may be required.
• Bachelor’s degree in a technical field preferred.
• Minimum of 2 years of experience with Microsoft operating systems and general network concepts in a multi-site environment.
• Some overtime may be required.

RESPONSIBILITIES:

• Prepare and edit legal documents and correspondence including letters, memos, dictation, briefs, pleadings and reports.
• Organize and maintain files.
• Maintain and track schedules, deadlines and calendars.  
• Schedule meetings and conferences.
• Coordinate travel arrangements.
• Answer incoming telephone calls.
• Enter, edit and finalize billable time and client billings, adhering to Outside Counsel Guidelines for multiple clients.
• Research and respond to inquiries and requests for information.
• Provide other support as necessary.

SKILLS & QUALIFICATIONS:

• Proficiency in Microsoft Office Suites and video conferencing platforms.
• Knowledge of ABA Litigation Codes for proper assignment to matters. 
• Ability to work independently and collaboratively with other team members. 
• Ability to handle and adjust to competing deadlines and priorities. 
• Strong attention to detail and excellent organizational skills.
• Excellent communication skills.  
• Client service focused.
• Prior litigation experience required.
• High school diploma or equivalent required.
• Some overtime may be required.

Email your resume to hr_careers@balch.com to apply today.

RESPONSIBILITIES:

• Direct the recruiting and hiring of professional staff. 
• Provide support to recruiting initiatives for attorneys.
• Assist with the onboarding process for new attorneys and professionals.  
• Coordinate training and professional development of staff.  
• Organize and manage work assignments and coverage of support services.
• Prepare expense and trust account checks; perform other light accounting functions as needed.  
• Participate in the annual budgeting process; operate within expected financial guidelines and budgets.
• Plan office special events, meetings, parties, and community service initiatives.  
• Implement firm policies, procedures and standards.
• Conduct performance evaluations, counseling, and disciplinary actions for professional staff within prescribed guidelines.  
• Support facility maintenance activities.
• Other special projects as requested.   
   

SKILLS AND QUALIFICATIONS:

• Previous experience in a legal or professional services environment strongly preferred.  
• Ability to work well under time constraints and pressures.  
• Conflict resolution and problem solving skills.
• Effective communication with a large and diverse group of individuals. 
• Demonstrated ability to build and lead effective and successful teams.  
• Strong attention to detail and excellent organizational skills
• Proficiency in Microsoft Office Suites and video conferencing platforms.  
• Bachelor’s degree in Business Administration, Human Resources, or comparable field required.    
  
   

Email your resume to hr_careers@balch.com to apply today.

RESPONSIBILITIES 

• Process monthly client billing for assigned attorneys.
• Generate pre-bills for review by the respective attorneys and ensuring any necessary edits are made prior to billing.
• Generate bills from corrected pre-bills using various bill formats and in accordance with matter-specific billing instructions.
• Generate electronic bills, communicate deductions and process appeals.
• Communicate changes for client and matter information (address, contact, rates, bill format, etc.) and ensure such changes are made timely and correctly.
• Identify non-compliant bills and coordinate with attorney and client to make corrections. 
• Assist attorneys and secretaries with client inquires. 
• Create and maintain client or attorney requested reports.
• Follow up on unapplied cash, account fees, and account disbursements and trust balances to ensure appropriate and timely resolution.
• Other responsibilities as requested.

SKILLS & QUALIFICATIONS

• Accuracy, attention to detail, and good organizational skills.
• Ability to work effectively under pressure and prioritize in a fast-paced environment.
• Ability to work independently and collaboratively with other team members.
• Strong verbal and written communication skills.
• Commitment to outstanding client service.
• Strong analytical and problem-solving skills.
• Some overtime required.
• High school diploma required; college degree desired.
• Two or more years of related experience preferred.
• Proficiency in Aderant preferred.
• Proficient in Microsoft Word, Outlook, and Excel.
• Time and Billing software knowledge desirable.
  
   

Email your resume to hr_careers@balch.com to apply today.

RESPONSIBILITIES

• Receive, sort, and distribute packages and other mail items.
• Deliver letters, legal documents, and packages to clients, law firms, and other businesses.
• Send files to offsite storage facility and retrieve files as needed.
• File documents with various courts.
• Serve subpoenas as needed.
• Prepare legal documents for scanning; photocopy and scan legal documents.
• Print and bind documents and materials.
• Assist with coordination, set up, and clean-up of conference rooms, common areas, and office events.
• Pick up meals, deliver and set up for firm meetings and office events.
• Order, receive, and stock supply inventory.
• Other responsibilities as assigned.
• Duties may vary from time to time and from office to office.

SKILLS & QUALIFICATIONS:

• General knowledge of Microsoft Office products.
• Excellent organizational skills.
• Ability to multi-task and work independently in a fast paced environment.
• Ability to lift up to 50 pounds.
• Excellent written and verbal communication skills; client service focused.
• Strong attention to detail; ability to follow detailed project instructions.
• High regard for confidentiality.
• Reliable transportation, current driver’s license and proof of automobile insurance.
• Some overtime may be required.
• Requires a high school diploma or its equivalent.
• Prior facilities experience in a law firm or other professional services environment preferred.

Email your resume to hr_careers@balch.com to apply today.

RESPONSIBILITIES

• Prepare and file pleadings.
• Organize and respond to discovery.
• Coordinate depositions and hearings.
• Effectively communicate with team members.
• Research and respond to inquiries and requests for information.
  
    

SKILLS &QUALIFICATIONS

• Familiarity with e-filing for all courts.
• Experience with Westlaw for legal research.
• Demonstrates a high degree of discretion, confidentiality, professionalism and judgment.
• Ability to work with multiple attorneys and multi-task time sensitive assignments.
• Knowledge of time entry through using a timekeeping software system.
• Knowledge of Microsoft Office including Word, Excel, and Outlook.
• Some overtime may be required.
• A Bachelor's degree or an equivalent combination of education and experience from which relevant knowledge and skills may be acquired and/or Certification as a Paralegal. 

Email your resume to hr_careers@balch.com to apply today.