What Electric Utilities Need to Know About TCPA Compliance

It comes as no surprise that the TCPA affects telemarketers, major retailers, or digital marketing firms. However, the TCPA also impacts electric utiltiies who in many instances have tariffs or rules from their resepctive Public Service Commission that may require actions that could violate the TCPA. Also, most consumers demand up to date information regarding outages of electrical service--something most people consider a basic necessity. This article explores just how the TCPA uniquely impacts electric utitlites who may not consider themselves a tradition target of the TCPA.